Privacy Policy
This policy explains what information Tancello collects, how we use it, and the choices you have.
Last updated 1 September 2026
Information we collect
When you place an order or sign up to our newsletter, we collect the details you give us: name, email address, delivery address, phone number, and date of birth for age verification.
We also collect limited technical information automatically, such as your device type, browser, and the pages you view on our site.
How we use your information
We use your information to process and deliver orders, verify that you are of legal drinking age, respond to enquiries, and — where you have opted in — send you occasional news about new releases and recipes.
We also use aggregated, anonymised analytics to understand how the site is used so we can improve it.
Payments
Payments are handled by our payment provider. We never see or store your full card number. Your payment data is processed securely and only for the purpose of completing your transaction.
Sharing
We share information only with the service providers who help us run the business — delivery partners, payment processors, and email tools — and only what they need to perform that service.
We do not sell your personal information.
Your rights
You can ask us for a copy of the personal information we hold about you, request that we correct or delete it, or withdraw your consent to marketing emails at any time using the unsubscribe link in any message.
To make a request, email privacy@tancello.com.
Retention and security
We keep order records for as long as required for tax and legal purposes, and marketing preferences until you withdraw consent. We use industry-standard safeguards to protect your information.
Changes to this policy
If we update this policy we will change the date at the top of this page and, for material changes, notify subscribers by email.
